IT Services and Support Research Guide

Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams.

This thoroughly updated IT security textbook covers every topic on CompTIA Security+ exam SY0-501 Learn IT security fundamentals while getting complete coverage of the latest CompTIA Security+ certification exam objectives.

With the prevalence of and rapid advances in digital technology, there is perhaps no industry of greater importance today than cybersecurity. Experts in the cybersecurity field work tirelessly behind the scenes to keep our way of life running smoothly, in all sectors: healthcare, education, finance, media, government, military, and more. As technology progresses, so do the opportunities for skilled individuals to enter the arena of cybersecurity.

Includes detailed applications of cybersecurity and forensics for real life problems Addresses the challenges and solutions related to implementation of cybersecurity in multiple domains of smart computational technologies Includes the latest trends and area of research in cybersecurity and forensics.

A real-life technological thriller about a band of eccentric misfits taking on the biggest cybersecurity threats of our time. Again and again, an unlikely band of misfits, mostly self-taught and often struggling to make ends meet, have outwitted the underworld of hackers who lock computer networks and demand huge payments in return for the keys. The Ransomware Hunting Team traces the adventures of these unassuming heroes and how they have used their skills to save millions of ransomware victims from paying billions of dollars to criminals.

Public Service Information Technology explains how all areas of IT management work together. IT is not as simple as expecting to use a software program in three months. Information Technology is a complex field that has multiple working parts that require proper management. This book demystifies how IT operates in an organization, giving the public manager the necessary details to manage Information Technology and to use all of its resources for proper effect.

In 2017, researchers discovered a vulnerability in microprocessors used in computers and devices all over the world. The discovery upends a number of common assumptions about cybersecurity and draws attention to the complexities of the global supply chain and global customer base for the vast range of devices and cloud capabilities that all computer users rely on. In October 2018, the Forum on Cyber Resilience hosted a workshop to explore the implications of this development.

A practical handbook to cybersecurity for both tech and non-tech professionals. The Cybersecurity Blue Team Toolkit strikes the perfect balance of substantive and accessible, making it equally useful to those in IT or management positions across a variety of industries. This handy guide takes a simple and strategic look at best practices and tools available to both cybersecurity management and hands-on professionals, whether they be new to the field or looking to expand their expertise.

You will be breached--the only question is whether you'll be ready     A cyber breach could cost your organization millions of dollars--in 2019, the average cost of a cyber breach for companies was $3.9M, a figure that is increasing 20-30% annually. But effective planning can lessen the impact and duration of an inevitable cyberattack. Cyber Breach Response That Actually Works provides a business-focused methodology that will allow you to address the aftermath of a cyber breach and reduce its impact to your enterprise.